How long will it take for my order to ship?Updated a month ago
In-stock jewelry and accessories are shipped out as quickly as possible. Orders placed before 6 AM EST will typically ship the same business day. Orders placed after 6 AM EST will typically ship the next business day. Orders placed in the latter half of Friday will ship promptly on Monday. In limited cases, due to high order volumes, please allow up to 2 business days for in-stock pieces to be shipped. Orders are processed pending item availability and payment approval.
A lead time for every Jane piece is included on all of our product pages (right below the navy blue "Place in Bag" button), the cart (on the lead time banner and under the product name), the checkout page (under the product name), and in your order confirmation email (under the product name) so you know exactly how long to expect for your piece to be shipped before you place your order. In order to purchase a Made to Order piece or an item being restocked with an extended lead time, you'll also need to acknowledge the lead time via the Place in Bag pop-up.
When our permanent collection items sell out, we continue to accept orders as we restock. This will be reflected in the Made to Order status.
During high-volume periods, product availability may be subject to change while your order is being processed. Once your order has shipped, you will receive an email notification with a tracking number and an estimated delivery date.
Once your order leaves our office, how long it takes to deliver depends on your shipping method selected at checkout.
Our shipping team takes a much-deserved break on weekends and federal holidays, so orders placed on those days will be shipped the following business day.