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How do I call Jane?
Should you require help or additional information, please contact our Client Services team by clicking here. One of our dedicated advisers will be happy to assist you. Kindly note we only provide personalized assistance over the phone if you have a d
Do I need an account with Jane to place an order?
You do not need a Jane Club account to shop online; rather, you can purchase as a guest.However, creating a Jane Club account will allow you to move more swiftly through the purchasing process: you will be able to save your personal details, store mu
How do I reset my password?
You can reset your password by selecting Forgot Your Password? in the Jane Club log in page.
Where should I direct my wholesale inquiries?
Please submit an application at janejewels.com/wholesale.Due to the high volume of inquiries we receive, please be aware applications can take between three to four weeks to process. We thank you in advance for your patience.
Why did the price of this piece change?
Like all jewelry, prices are subject to change due to market fluctuations in the cost of gold and gemstones. The price of gold fluctuates due to a combination of factors, including global supply and demand, inflation, currency fluctuations, geopoliti