We take great care and pride in creating each of our designs with the hope that you’ll fall in love with your handcrafted pieces. However, we understand that some items may not be the perfect fit for everyone.
We always want you to love your Jane. We are pleased to offer easy returns for Jane credit or exchange within thirty (30) days of the date of delivery. We do not offer refunds at this time. (We always want you to be informed prior to purchase, which
We always want you to love your Jane. We are pleased to offer easy 30-day returns for Jane credit or exchange. Kindly note that Made to Order pieces or items identified as Final Sale cannot be returned. Returns are subject to a $9.95 restocking fee w
We always want you to love your Jane. We are pleased to offer easy 30-day returns for Jane credit or exchange. Kindly note that Made to Order pieces or items identified as Final Sale cannot be returned. Returns are subject to a $9.95 restocking fee w
To start a return or exchange, please visit returns.janejewels.com. Our easy to use platform will allow you to initiate the return, select your preference of Jane credit or exchange, and will instantly generate a pre-paid shipping label for you to re
We are pleased to offer easy returns for Jane credit or exchange within thirty (30) days of the delivery date. We do not offer refunds at this time. This policy is noted on all of our product pages (within the Delivery & Returns section) as well as t
Jane Gift Cards cannot be redeemed or exchanged for cash except as required by law. No refunds will be given.
Made to Order jewelry cannot be exchanged or returned.
Online purchases can be returned online within 30 days of the delivery date. To start a return or exchange, please visit returns.janejewels.com. Our easy to use platform will allow you to initiate the return, select your preference of Jane credit or
Once you've completed your return, exchange, or warranty claim request on the Returns & Warranty Center, kindly follow these steps when sending your jewelry back to us:. For international customers, please return your jewelry to the following locatio
To start a return or exchange, please visit the Returns & Warranty Center at returns.janejewels.com. Our easy to use platform will allow you to initiate the return and select your preference of Jane credit or exchange. For customers sending returns b