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Where do I mail my return?Updated 20 days ago

To start a return or exchange, please visit the Returns & Warranty Center at returns.janejewels.com. Our easy to use platform will allow you to initiate the return and select your preference of Jane credit or exchange.

For customers sending returns back in the United States and Canada, we will instantly generate a complimentary pre-paid shipping label that will already be addressed to the return destination, so there's nothing you need to do other than to send it back.

For customers sending returns back from all other international jurisdictions, we will provide an address for where to ship the return within the instructions once the return request is initiated.

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