Is my card charged immediately for a Made to Order purchase or when the piece is ready to ship?Updated 18 days ago

Yes, you are charged at the time of purchase for all Made to Order items. Because these pieces are specially crafted just for you, payment is collected upfront so that we can immediately begin work on your order. Each Made to Order piece is individually produced by our artisans, and this advance payment helps us secure materials and reserve your production time to ensure your jewelry is completed with the utmost care and attention to detail.

Once your piece is finished, you’ll receive a shipping confirmation with tracking details as soon as it’s ready to ship.