My card was charged but I never received a confirmation or shipping email.Updated 6 hours ago

If you've checked your spam and have confirmed that you have not received emails from Jane in regards to your order, this is likely because you misspelled your email address at checkout.

Please contact the Concierge with the following information in order for us to locate and authenticate your order in order for us to update the email address for you:

• The name on the order
• The shipping address
• The date the order was placed
• The last 4 digits of the credit card used