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When will I receive my tracking information?Updated a month ago

Jane orders placed before 12 PM EST will be dispatched as soon as the same business day, though it may take up to 2 business days during high order volume periods. Made to Order pieces or those being restocked will note an alternative lead time. All pieces have their lead time listed, so be sure to check the product page prior to purchase. 

Once your order is dispatched (kindly note it may take up to 48 hours after placing your order), you will receive an email confirming your order has shipped. To track your order, visit your Jane Club account or the link included in the shipping confirmation email.

Kindly note, for orders containing a Made to Order piece or a piece being restocked, the shipping method selected does not expedite your order's production time.

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